Help Center

Fast Delivery

30 Day Returns

Secure Payment

Real Customer Service Agents

About The Pillows

What does the “Save My Face!”® Pillow do?

The Save My Face!” ® Pillow suspends your face when you are sleeping on your stomach or your side. According to the American Academy of Dermatology, sleep lines are one of the main ways the face ages.[1] The average person sleeps for roughly 230,000 hours in their lifetime. You have a third of your life to save your face, rather than wrinkle it because of the unique double crescent design that started as patented and is now trademarked!

Why do I need the “Save My Face!” ® Pillow?

There are three main reasons:

You will look better because your face will not be wrinkled.
You will breathe easier – your sinuses will be open and less puffiness.
You will keep consumables and devices on your face. Anything from creams to CPAP devices will stay put.

How does it work?

It’s just physics – if it’s not there, it won’t compress. It suspends your face, so you won’t compress delicate face tissue. Each side has a crescent shape to protect your face whether you sleep on your left or your right side.

How do you use it?

Position your ear at the center of the crescent. Your forehead should be supported by the top of the crescent and your chin should be supported by the bottom of the crescent. Your head should be positioned so that your face is suspended in the air and elevated from contact with the sleeping surface. Use it when you sleep on your stomach or side, or you may also use it for extra support when sleeping on your back.

What's so great about it?

It reduces accelerated aging
Eliminates “Pillow Face” wrinkles, creases, and eye puffiness caused by pressing the face into the pillow.
It’s a smart product for breathing
Promotes breathing during sleep by reducing sinus compression that can cause snoring and related breathing problems. It can help with sleep apnea and other sleep problems.
It promotes health and healing
Relieves neck and back pain by gently improving cervical support.
Assists with the recovery process after Plastic Surgery or other medical procedures involving the face.
It maximizes consumables
Enhances the performance of eye and facial moisturizers by preventing them from rubbing off on the sleep surface.
It’s the only pillow that is a companion to your favorite pillow
Allows you to use the pillow you have already invested in and provides greater support.

What’s the difference between the Le Grand and La Petite Sizes?

The Le Grand Pillowette* measures 22” long x 15” wide x 5” in height and weighs approximately 15 oz. It may be used by itself, or on top of your favorite sleeping pillow. It is intended for true side sleepers who start out on their side and clench the end of the pillow.

The La Petite Pillowette* measures 20” long x 10” wide x 3” in height and weighs approximately 5.5oz. It is more precise and versatile than the Le Grand. Intended for use on top of your existing pillow, the La Petite feels more supportive and is recommended by chiropractors for cervical support. It may be used for travel, as well as folded in half to create a single crescent, then placed behind the neck.

*We refer to them as “Pillowettes” because they are companions to your existing pillows.

What are the pillows filled with?

It is new filling. You would be surprised how often pillows on the market today are filled with recycled or used filling. Because we deal with hospitals, we fill with synthetic. It can be machine washed and dried. All pillows are filled with an exclusive synthetic proprietary fiber that is hypo-allergenic with NO flame retardants or chemicals and can be machine washed and dried as often as you like. It is so pure that dermatologists and skincare specialists recommend it! The fill is milled several times to keep it fluffy. We recommend purchasing a new pillow every 4-6 years. All pillows are wrapped in 100% cotton fabric.

Can I machine wash and dry the pillow and cases?

Easy Care! All pillows may be machine washed and dried in a mesh bag. We recommend removing the pillowcase from the pillow body allowing the pillow body to fluff up! Tumble dry low until the pillow body is completely dry. When you wash the pillowcase, make sure it is zipped prior to washing so as not to cause damage to the zipper.

Order Processing Policy

What is the order processing time?

"Processing Time" is defined as the time between when an order is placed and when the order ships.
Upon receipt of your order, our team works diligently to assemble it as quickly as possible. Our standard order processing time is 2 to 3 business days, excluding weekends, as we are closed on Saturdays, Sundays and Public Holidays.
Please note that order processing time may vary during peak seasons or promotional periods. Any delays will be communicated to you promptly.

How do I cancel or modify an order?

Please note that once an order has been placed, modifications to the order (such as changing a product, applying a discount code, etc.) are no longer possible. However, we may be able to accommodate an order cancellation request if the order cancellation request was made before 2pm PST on the same business day that the order was placed. If the order was placed on a weekend, we are unable to accomodate order cancellations.

How can I track my order?

Upon shipment of your order, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.

What if there is a problem with my order?

BACK ORDERS- If “Save My Face!”® runs into a Backorder situation and has not yet listed it as unavailable you will either be contacted and choose to wait for the item, receive a discount on the item that is available or receive an upgrade for a similar item. Backorders can occur during Media Events, or Fabric delays, or any other unforeseen happening.

DELIVERY / PORCH THEFT - Customer is responsible to keep watch for their packages to ensure successful deliveries and receipt of goods. With Porch Thefts on the rise, appropriate awareness, diligence, and investment in Signature Required Service may be necessary. The customer is expected to clearly document this added Service and “Save My Face!”® Shipping will show that the request was successfully received, requested, and confirmed by the Carrier. Save My Face, Inc. is not responsible for porch theft.

DAMAGED ITEMS - If a product arrives damaged, or if the contents are missing with visible damage to the box or bag, a claim with the Carrier will be made. Take a photo of the package, as this will be considered Per Occurrence. In the meantime, arrangements can be made for Replacement Product/s to be sent.

For all other questions, please contact us.

Shipping & Tracking

Where do you ship to?

SHIPMENTS TO - Continental USA - Hawaii – Canada All shipping choices, charges and additional fees etc. are the responsibility of the customer. If there is an abnormal choice, or if you have been able to choose First Class Envelope and your purchase does not fit your choice with Reasonableness Save My Face, Inc. Customer Service will contact you via email or phone. On the other hand, Save My Face may also contact you if you have overextended and chosen Next Day Air when Ground would have worked out for you.

Do you ship internationally?

At this time “Save My Face!”® USA does not ship outside of the Continental USA – Hawaii – Canada
“Save My Face!”® Pillows are available from our International Distributors, Amazon and eBay.

See International Distributors.

How long does shipping take?

Once your order has been processed, it will be handed over to our shipping partners for delivery.
Shipping times vary depending on your location and the shipping method selected during checkout.
Please note that while we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays may impact shipping times.

How do I track my order?

Upon shipment of your order, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.

Do you offer expedited shipping?

Yes. If you require expedited shipping for urgent orders, please select either USPS Priority Mail or USPS Priority Mail Express at checkout. We will not make shipping service modifications once an order has been placed.

Can I change my shipping address after placing an order?

If your order hasn’t been processed yet, you can contact our support team and we may be able to update your shipping address. We cannot guarantee address changes once an order has been placed. Once the order is shipped, we’re unable to make changes.

Returns & Exchanges

What is your return policy?

“Save My Face!”® Pillows and Pillowcases are returnable within 30 days of the original purchase date. Please note that customers are responsible for all return shipping costs.

If eligible for a return, refunds will be issued for the product cost only.

To be eligible for return, the items must not be used, laundered, or removed from their original, sealed packaging.

"Used" would be considered:

Taking the product out of its compression bag.
Any length of time that you have personally used the product.
The evidence of any strong scents or odors.

Items listed as FINAL SALE are not eligible for return or exchange.

How do I initiate a return?

To start a return, contact our support team with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

Payment, Pricing & Promotions

What are your payment terms and what type of payment do you accept?

Pay per order. We do not offer Lay-away or Pre-order Sales. Phone and online orders are paid when you place your order, and the item will ship or be mailed in the order it was received. If you need your order expedited, please select that service when placing your order online or let us know at the time of placing your order over the phone. Once an order is placed we will not make shipping service modifications.

We accept Visa, Mastercard & American Express Credit Cards for payment on all products. In addition, we accept Paypal.

Where can I find your prices?

Prices are as listed on our website.

What is your Promotions Policy?

We will honor any promotions running on our website when you place your order from the website. If we are on the phone and you are ordering, you must refer to any current special & promotions or you will receive your order as you ordered over the phone.

Privacy & Security

What information do we collect?

For Security Purposes, our Save My Face website does require you enter your birthdate; even when ordering as a guest. This greatly reduces the chance of someone (including a minor in your household) from ordering items without your consent.

Save My Face, Inc. does collect information from you when you register on our site, place an order, or subscribe to our newsletter.

When ordering or registering on our Save My Face website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however,visitour site anonymously.

Google, as a third-party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What does Google use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

What does Save My Face, Inc. use your information for?

To process transactions
To send periodic emails
The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We at Save My Face, Inc. do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Our Privacy Policy & Your Consent

Online Privacy Policy Only - This online privacy policy applies only to information collected through our website and not to information collected offline.

Children’s Online Privacy Protection Act Compliance - We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent - By using our site, you consent to our websites privacy policy.

Contacting Us - If there are any questions regarding this privacy policy you may contact us using the information below.

Website: www.savemyface.com
Phone: 1-877-786-9322
Local: 1-661-257-4444
Mailing Address
Save My Face, Inc.
28910 Avenue Penn, #207
Valencia, CA 91355
United States